Frequently Asked Questions
Find answers to common questions about our service.
Loyalty Cards
How does the Loyalty Card feature work?
You can upload an image of your loyalty card's barcode, which is then saved securely on your device. When you search for fuel, a "Show Card" button will appear for participating brands, allowing you to display the barcode for scanning at the till.
Is it secure to upload my loyalty card?
Yes, it is extremely secure. Your loyalty card image is stored only in your browser's local storage on your device. It is NEVER uploaded to our servers. Only you can access it from the device you used to save it.
Will my saved cards appear on my other devices?
No. For your privacy, the card images are stored locally and do not sync between devices. You will need to add the card on each device you use.
Data & Accuracy
How often are petrol prices updated?
Our data is refreshed frequently throughout the day. The prices you see may be cached for up to 15 minutes, so they are a very recent guide to the price at the pump.
Where does your pricing data come from?
We use official data from the UK Government's Competition and Markets Authority (CMA) Road Fuel Prices Scheme, combined with direct feeds from retailers. This data is provided under the Open Government Licence v3.0.
Why is the price shown different from the pump?
Prices can change quickly. While our data is very fresh, there can sometimes be a short delay between a station changing its price and the new price appearing on our site. Always treat the displayed price as a guide.
Privacy & Security
Do you use cookies or track my activity?
No. We have a strict privacy-first policy. We do not use cookies, Google Analytics, or any other tracking tools. Your activity is not monitored. For more details, please see our full Privacy Policy.
Do I need an account to use the site?
No. PetrolPrices.co.uk is completely free to use and does not require any sign-up, login, or subscription.
Other
How can I report an incorrect price?
If you spot a price that seems wrong, please let us know via our Contact Us page and we will investigate.
Do you have a mobile app?
We offer a fast and convenient web app that you can add directly to your phone's home screen—no app store download is needed! Simply visit our site on your phone and follow the browser's prompt to "Add to Home Screen".
