UK drivers are being warned about a growing number of scam text messages and emails that appear to be linked to fuel costs, road charges, or vehicle payments. These messages are designed to look official and often claim you owe a small amount of money that must be paid urgently.
Common Scam Examples
Fake notices claiming you owe money for:
- Unpaid fuel charges
- Missed congestion or road-use fees
- Outstanding parking or vehicle-related payments
How the scams work
These fraudulent messages typically arrive by text or email and use urgent language designed to make you act quickly without thinking. Phrases like "final notice" or "payment overdue" are common tactics used to create panic.
The message will usually include a link to what appears to be a legitimate payment page. However, these websites are carefully crafted fakes designed to steal your personal information. Once clicked, the site may ask for:
- Credit or debit card details
- Personal information such as your name and address
- Login credentials for banking or other services
Why drivers are being targeted
Scammers know that fuel prices, driving costs, and road charges are already a concern for many motorists. By keeping the claimed amount deliberately small—often just a few pounds—they increase the chance that people will pay quickly without double-checking whether the charge is genuine.
With more drivers managing their costs online through apps and digital payments, these scams have become more frequent and increasingly difficult to spot. The messages often mimic the style and branding of legitimate organisations.
How to protect yourself
Stay Safe: Follow These Rules
- Never click payment links in unexpected messages
- Check official websites directly by typing the address yourself rather than using links
- Look for red flags such as spelling errors, unusual sender addresses, or generic greetings
- Remember: Legitimate organisations rarely demand immediate payment by text message
If you're ever in doubt about a message, delete it immediately. You can report suspicious texts by forwarding them to 7726 (which spells 'SPAM' on your phone keypad). Phishing emails can be reported to report@phishing.gov.uk.
Why this matters for motorists
Falling for one of these scams can have serious consequences beyond just losing money. Victims may experience:
- Stolen card details — leading to unauthorised purchases
- Unauthorised payments — money taken from your account without permission
- Identity fraud — your personal details used to open accounts or commit further crimes
Staying alert can help drivers avoid unnecessary stress and financial loss—especially at a time when motoring costs are already putting pressure on household budgets.
What to do if you've been scammed
If you think you've fallen victim to a scam, contact your bank immediately to report the fraudulent transaction. You should also report the incident to Action Fraud on 0300 123 2040 or via their website. The sooner you act, the better your chances of recovering any lost funds.